Technology is a key enabler of all of our services. From the collection of damage data on hand held units in the field, through to analysis and reporting of data stored in our central database, ODG’s in-house built solutions drive the outputs which our customers rely on to drive damage prevention actions.
Hand held Technology
ODG uses handheld units to record inspection and auditing information. Our handheld units can read VIN numbers and all damage records are supported with photographs. This data is available almost instantaneously in our web-based data portal.
ODG prides itself in ongoing investments in its technology and the next generation of handhelds will enable instant data transfer from the inspection as it happens. This will allow the brand owner or LSP to make instant decisions on repairs or replacement of sold units faster than today.
Data Portal
The ODG data portal is designed to show managers the statistics they require to monitor the success of day-to-day quality management.
All survey reports, documents and photos are available for access and/or download. Managers can also run benchmark reports about logistics contractors, individual vessels or modes of transport further helping decision making.
Controlled Access
Access rights can be granted at different levels for each of the parties using the system. The ODG database is highly secure with multiple back-up procedures and we guarantee the safety of your data. All ODG customers receive training in the use of the data portal and our professional in-house helpdesk is always available to assist you.
Desktop Alarm
Users can create a personalised ‘alarm system’ to monitor a range of key performance indicators. This enables users to see instantly if particular KPIs are being met, and if not are able to focus on rectification activities immediately.