Under our specialist claims management division brand, ODG, the core purpose is to reduce the frequency and net retained cost of damage in the finished vehicle supply chain. We are equally competent with managing inbound component losses.
The combined impact of sector specific experience working with insurance market know how and systems knowledge through offices worldwide, means ODG is uniquely able to work with its international customers to deliver more factory fresh vehicles, first time and on-time.
Our service is available in all regions and is supported by the group’s worldwide automotive division network to enable language and cultural understanding. This gives us an improved understanding of local conditions that may affect recovery or damage reduction initiatives.
ODG‘s value proposition support the following offerings:
Processing and Recoveries
Our recovery and subrogation success rate is well above the sector average. This is achieved through a combination of effective recovery routines and accurate identification of liable parties.
Risk Management
Based on a three stage approach, we plan to reduce damages through improved processes or contractual condition, we then manage damage occurrences in a real-time environment and finally use the wealth of data compiled to identify further reduction activities including training.
Vehicle Damage Evaluation
Through office or field based engineers, who are experts drawn from the accident repair workshop sector, we can review and validate or challenge repair estimates based on manufacturers recommend times, techniques and costs. Savings from this service are typically multiples of the cost of this service and typically comes with a guarantee.
Supporting Insurance Programmes
We can support revenue recognition adherence, catastrophic loss events and downgrading or total loss management of vehicles.